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Cancellation & Refund & Shipping & Privacy Policy

All information given below are pertaining to Books available on https://www.raxcor.com

Cancellation & Refund Policy:

All requests for returns (replacements and refunds) need to be notified within 48 hours of delivery of the product via email to ram@raxcor.com. The product/s to be replaced/refunded should be shipped back to us within 7 days from the date of delivery.

  • If an order is cancelled, a refund will be initiated within one week from when we have received the returned product.
  • Cancellation of an Order or Refund for the product will not be entertained after the product has been dispatched.
  • Refund Time frame for orders that are cancelled before the product has been dispatched is 6 hrs from the time the order has been placed.

Requests for Refunds/Replacements can be processed only under the following circumstances:

1) Genuine defect/damage in the product received
2) Package lost in transit.
3) Package damaged in transit.
4) In case the wrong item has been shipped to you.

Shipping Details:

We ship through, local courier (ST Courier and Professional Courier). All the shipping rates are calculated based on package weight and dimension.

Privacy Policy:

The information collected from the user will be used only for providing greater shopping experience. We will contact the users via only by email to ask questions related the order and the products. We don’t use their data to create account in the website.

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